Cash On Delivery Available! All over india!
At [Clothing Website Name], we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward Returns and Exchange policy to ensure your shopping experience is stress-free. Please read the following guidelines carefully:
1. Eligibility for Returns and Exchanges:
We accept returns and exchanges within [number of days, e.g., 30 days] from the date of delivery. The item(s) must be unworn, unwashed, and in the same condition as received, with all original tags and packaging intact.
2. Initiating a Return or Exchange:
To initiate a return or exchange, please follow these steps: Contact our customer support team through the provided contact information on our website or by [email/phone]. Provide your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
3. Return Shipping:
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product). We recommend using a trackable shipping method to ensure the package reaches us safely.
4. Refund and Exchange Process:
Once we receive the returned item(s) and verify their condition, we will process your refund or exchange request. Refunds will be issued to the original payment method within [number of days, e.g., 5 business days] after approval. Exchanges will be processed promptly, and the new item(s) will be shipped to you at no additional cost..
5. Non-Returnable Items:
The following items are non-returnable and non-exchangeable unless they arrive damaged or defective: Undergarments, swimwear, and lingerie for hygienic reasons. Items marked as final sale or clearance..
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange a return or exchange, including covering the return shipping costs in such cases..
7. Size Exchange:
If you need a different size, we offer a one-time free size exchange for eligible items. Please follow the return process mentioned above..
8. International Returns and Exchanges:
For international customers, kindly note that return shipping costs, customs duties, and taxes are the responsibility of the customer..
9. Store Credit Option:
If you prefer store credit instead of a refund, we can accommodate your request. The store credit will be issued to your account and can be used for future purchases on our website..
10. Customer Support:
Our dedicated customer support team is here to assist you throughout the returns and exchange process. If you have any questions or concerns, please don't hesitate to reach out to us..
We strive to make your shopping experience delightful, and our Returns and Exchange policy reflects our commitment to your satisfaction. Thank you for shopping with [Clothing Website Name].